Delaney is part of a 27-person unit that comprises the Defense Digital Service, a sort of tech SWAT team within the Department of Defense. Engineers and data experts from across the country leave their jobs at companies like Netflix, IDEO, Palantir, and, yes, Dropbox and join DDS for tours of duty that typically last about two years. They spend that time revamping and often completely reinventing the “tools and practices that lag far behind private sector standards,” as the Pentagon itself puts it.